Customer Experience Platform - Contact Centre Uplift (CWW) appears in 6 snapshots of the Victorian IT dashboard, from 2015-16 Q3 to 2016-17 Q4.
Its cost is $1.6m at 2016-17 Q4, against $1.4m at its baseline: +9%.
Its planned finish is 28 Feb 2017, 11 months later than the 30 Mar 2016 first planned.
Its latest rating is Green (2016-17 Q4), up from Amber at 2015-16 Q3.
The source marks it completed.
Cite: Victorian Government (DGS) (2026). Victorian IT Project Dashboard: Customer Experience Platform - Contact Centre Uplift. Tollgate Data, https://data.tollgatehq.com/projects/vic-itd/6c1d62ad-9bad-4613-88d5-87e0cd1355f4, as at 18 May 2026. Licence: CC BY 4.0.
How much does Customer Experience Platform - Contact Centre Uplift cost? Its cost is $1.6m at 2016-17 Q4, against $1.4m at its baseline: +9%.
Is Customer Experience Platform - Contact Centre Uplift late? Its planned finish is 28 Feb 2017, 11 months later than the 30 Mar 2016 first planned.
What is Customer Experience Platform - Contact Centre Uplift's latest rating? Its latest rating is Green (2016-17 Q4), up from Amber at 2015-16 Q3.