Contact Centre as a Service (CCaaS) — UK Government Major Projects Portfolio (GMPP) — Tollgate Data

Contact Centre as a Service (CCaaS)Contact Centre as a Service (CCaaS) (HMRC) appears in one UK GMPP snapshot, 2026 Mar.Its latest rating is Amber (2026 Mar).

Snapshot

Cost

Planned finish

Rating

2026 Mar

£572m

29 Oct 2027

Amber

Cite: IPA / NISTA (Cabinet Office) (2026). UK Government Major Projects Portfolio (GMPP): Contact Centre as a Service (CCaaS). Tollgate Data, https://data.tollgatehq.com/projects/uk-gmpp/contactcentreasaserviceccaas, as at 31 Mar 2026. Licence: OGL v3.QuestionsWhat is Contact Centre as a Service (CCaaS)'s latest rating? Its latest rating is Amber (2026 Mar).UK Government Major Projects Portfolio (GMPP)UK Government Major Projects Portfolio (GMPP) projects